Learning and Growth (LG) Objectives

Learning and Growth (LG) Objectives

Learning and Growth (LG) Objectives focus on skills, culture, and organisational capacity.

Improve technical and analytical skills:

With the increasing advance of computers and technical innovations affecting all industries, this is a common objective for some organisations. Specific technical skills—or a more specific definition—may be included in the objective name.

Improve a certain skill:

This is seen in a goal if an organisation is either affected by a new competitive environment or is trying to address a new market. The particular skill would be specific to the organisation. This is also seen in organisations with an aging workforce without a clear means to replace highly technical skills.

Create a performance-focused culture:

This objective can be used if your organisation is trying to change its culture to one that focuses more on performance management or incentives. This objective shows up a lot in government and non-profit organisations.

Improve productivity with cross-functional teams:

Large companies see synergies from working together but want to encourage staff to help with this. For example, a bank with multiple products or a multinational company with multiple lines of business may use this objective.

Invest in tools to make staff more productive:

If your organisation has the right staff, but the staff does not have the right tools for the job, this may be a critical objective.

Improve employee retention:

This objective is common in learning and growth and may focus on skills, culture, pay, and the overall work environment.

Attract and retain the best people:

This is a good “beginner objective” if your organisation is just starting to use the Balanced Scorecard. Ultimately, you’ll need a good plan regarding who you need to hire, how many hires you need, and what the biggest challenges with regard to retention are. You can then become more specific in this objective by addressing those challenges.

Build high-performing teams:

If teamwork is critical in your organisation, consider this objective. It can be hard to measure, so you should think about whether you are encouraging teams or mandating teamwork.

Maintain alignment across the organisation:

Some companies demand an extensive amount of alignment across the organisation, which can be seen through having common objectives or common incentive programs where alignment is important.

Develop leadership abilities and potential of the team:

Many organisations realise that they are good at hiring people but not developing them into good leaders. If this is something your company wants to change, this objective is important.